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	<title>FS Edge &#187; mobile banking</title>
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		<title>How Customer Centricity Killed the Economy</title>
		<link>http://fsedge.exbdblogs.com/2010/03/09/how-customer-centricity-killed-the-economy/</link>
		<comments>http://fsedge.exbdblogs.com/2010/03/09/how-customer-centricity-killed-the-economy/#comments</comments>
		<pubDate>Tue, 09 Mar 2010 05:43:14 +0000</pubDate>
		<modDate>Mon, 24 May 2010 16:15:04 +0000</modDate>
		<dc:creator>Sharon Chinn</dc:creator>
				<category><![CDATA[Consumer Banking Posts]]></category>
		<category><![CDATA[financial crisis]]></category>
		<category><![CDATA[mobile banking]]></category>

		<guid isPermaLink="false">http://fsedge.exbdblogs.com/?p=283</guid>
		<description><![CDATA[Customer centricity, a virtue of the past decade, is under great pressure as the consumer banking industry must start saying "no" to customers and resetting expectations.  
]]></description>
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		<title>Doing Well By Doing Good</title>
		<link>http://fsedge.exbdblogs.com/2010/02/05/doing-well-by-doing-good/</link>
		<comments>http://fsedge.exbdblogs.com/2010/02/05/doing-well-by-doing-good/#comments</comments>
		<pubDate>Fri, 05 Feb 2010 17:21:52 +0000</pubDate>
		<modDate>Mon, 24 May 2010 16:15:04 +0000</modDate>
		<dc:creator>Ambica Tarakad</dc:creator>
				<category><![CDATA[Operations  Posts]]></category>
		<category><![CDATA[mobile banking]]></category>
		<category><![CDATA[Unbanked]]></category>

		<guid isPermaLink="false">http://fsedge.exbdblogs.com/?p=230</guid>
		<description><![CDATA[There is an opportunity to reach new under-banked customers in rapidly developing countries, and it is thus far relatively untapped.  What role can Operations play in capturing the opportunity to serve the under-banked?]]></description>
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		<title>Mobile Banking –Upcoming Trend or Cost Nightmare?</title>
		<link>http://fsedge.exbdblogs.com/2010/01/06/mobile-banking-%e2%80%93upcoming-trend-or-cost-nightmare/</link>
		<comments>http://fsedge.exbdblogs.com/2010/01/06/mobile-banking-%e2%80%93upcoming-trend-or-cost-nightmare/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 22:53:16 +0000</pubDate>
		<modDate>Mon, 24 May 2010 16:15:04 +0000</modDate>
		<dc:creator>Anne Walbridge</dc:creator>
				<category><![CDATA[Consumer Banking Posts]]></category>
		<category><![CDATA[mobile banking]]></category>
		<category><![CDATA[product trends]]></category>

		<guid isPermaLink="false">http://fsedge.exbdblogs.com/?p=162</guid>
		<description><![CDATA[I’ve spent the last few weeks reviewing retail banking products launched within the past 12 months, working to identify the key product trends that have emerged.  I’ve selected seven trends to focus on – from educational web sites to transparency to credit– and noted what the best examples look like (more on this later).  Yet, [...]]]></description>
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